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Diageo Bar Academy
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  2. Online Training and e-Learni...
  3. Customer Service
  4. Elevating the Guest Experience
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Training

Elevating the Guest Experience

In this course, you will learn essential skills to elevate the guest experience and make them feel comfortable and valued throughout their visit to your venue.

START COURSE

In this course, learn the essential skills and tips for making customers feel comfortable and valued throughout their visit to your venue. This course covers everything from serving amazing drinks to treating guests to great hospitality while making every touchpoint a memorable moment for them. This course is suitable for both new bartenders striving to enhance their basic bar skills, as well as experienced bartenders looking to improve their skillset or refresh their knowledge.

DURATION: 20 minutes 

LEVEL OF DIFFICULTY: Intermediate

This course is best completed all at once, but you can always pause, save progress, and pick back up at a different time.

This Module Covers:

  • Creating great-tasting drinks​

  • Elevating every drink through glassware and presentation​

  • Treating guests to great hospitality​

  • Delivering personal recommendations for each guest

TAKE A SNEAK PREVIEW

START COURSE

WHY TRAIN WITH DIAGEO BAR ACADEMY?

  • Industry-recognized certificate of completion​

  • Interactive learning​

  • Gain real-life skills to apply on the job​

  • Knowledge to help you progress in your career

Check out all e-learning courses here.

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    Whether you run a bar, restaurant, or a hotel, it’s vital to make customers feel safe and valued. Learn how to build guest confidence in this masterclass webinar.
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