

Elevating the Guest Experience
In this course, you will learn essential skills to elevate the guest experience and make them feel comfortable and valued throughout their visit to your venue.
In this course, learn the essential skills and tips for making customers feel comfortable and valued throughout their visit to your venue. This course covers everything from serving amazing drinks to treating guests to great hospitality while making every touchpoint a memorable moment for them. This course is suitable for both new bartenders striving to enhance their basic bar skills, as well as experienced bartenders looking to improve their skillset or refresh their knowledge.
DURATION: 20 minutes
LEVEL OF DIFFICULTY: Intermediate
This course is best completed all at once, but you can always pause, save progress, and pick back up at a different time.
This Module Covers:
Creating great-tasting drinks
Elevating every drink through glassware and presentation
Treating guests to great hospitality
Delivering personal recommendations for each guest
TAKE A SNEAK PREVIEW
WHY TRAIN WITH DIAGEO BAR ACADEMY?
Industry-recognized certificate of completion
Interactive learning
Gain real-life skills to apply on the job
Knowledge to help you progress in your career
Check out all e-learning courses here.
Related Content
Treating Guests to a Great Experience
When guests visit your venue, they want to have a great time. Read on to learn how you can deliver great experiences to guests in your bar.Guest Experience
Explore expert bartending 'how-to' guides, industry tips and tricks, and helpful videos to create a positive, lasting impression on every guest who walks through your doors.How to Build Guest Confidence in the Hospitality Industry
Whether you run a bar, restaurant, or a hotel, it’s vital to make customers feel safe and valued. Learn how to build guest confidence in this masterclass webinar.