Bartender pouring a pint of Guinness

Training

Elevating the Guest Experience

Welcome to the Elevating the Guest Experience e-learning course. 

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Elevating the Guest Experience Module

In this course, learn the essential skills and tips for making customers feel comfortable and valued throughout their visit to your venue while making every touchpoint a memorable moment for them. 

This Module Covers:

  • Tips for making a great-tasting drink
  • Elevating every drink through glassware and presentation
  • How to treat guests to great hospitality
  • Delivering personalised recommendations for each guest 

Duration: 20 minutes 

This course is best completed all at once, but you can always pause, save progress, and pick back up at a different time.

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WHY TRAIN WITH DIAGEO BAR ACADEMY

  • ​Certificate of completion​
  • Interactive learning​
  • Gain real-life skills

Check out all e-learning courses here.