RESPONSIBLE SERVING
Create memorable experiences for your guests or customers with these resources on responsible serving.
Responsible serving is all about creating memorable experiences for consumers, spotting signs of excessive drinking, and acting professionally and responsibly at all times.
PRACTICING LIKE A PRO
Creating a fun, vibrant yet safe space for guests should be top of every bar’s agenda. Learn how to spot the signs of intoxication and promote responsible serving in your bar, as we delve into the finer details of responsible serving,
WHY IS IT SO IMPORTANT?
It is important to be aware of both the negative and positive effects of alcohol and about how our bodies process alcohol so that you have a better understanding of your customer's drinking choices and when to advise them not to drink.
Delivering this level of customer service will lead to:
- Improved customer relations.
- Reduced liability exposure for your bar.
- Enhanced business where you are in control of the liquids you work with and use them appropriately.
e-learning
It’s the role of a bar professional to ensure that customers are safe when in their venue and can enjoy the experience responsibly. In this course from Diageo Bar Academy, you’ll gain important information and interactive guidance on how to serve with responsibility and to help customers enjoy themselves safely in your venue. From the importance of measurement to understanding intoxication, earn your certification now.
Alcohol by Volume (ABV) Calculator
Knowing the final alcohol content of drinks is important when serving our guests responsibly. Use our Alcohol by Volume (ABV) Calculator to help understand how many standard servings of alcohol your recipe contains.
useful tools
Responsible Serving Checklist
Make sure your team is up to date on the latest responsible serving rules in your venue with this handy Responsible Serving Checklist.
TIPS FOR THE NO / LOW ALCOHOL TREND
Single-or zero-unit alternatives are a great way to expand drink options.
JOIN OUR COMMUNITY!
Join our global community on Facebook and Instagram! Become a member of Diageo Bar Academy for free today and get loads of extras, including exclusive access to our free, professionally designed downloadable menus and recipe cards – perfect for that menu update you have been looking for!