Understand how to create a welcoming and safe environment for your customers whilst maintaining your venues atmosphere.
The layout of your venue is important in creating the right atmosphere for your customers. Learn how to retain your ambience without compromising on customer safety.
10 STEPS TO REBOOTING YOUR BAR: A GUIDE TO REOPENING
Sean Finter takes us through how to prepare for the big re-opening. From shaving costs without shaving culture, to putting staff on the same page with a recession mindset that has your whole team running clean and lean
ELEVATING EXPERIENCES IN HOSPITALITY
Top tips on how to best amplify the experience for your guest from Tim Philips-Johansson & Anna Sebastian.
AN EXPERT GUIDE TO BUILDING GUEST CONFIDENCE
Join Anna Sebastian and Ollie Margan as they discuss practical steps your team can make to put guests at ease, tips on to keeping culture alive and the importance of clear communication to keep everyone safe.
listen now: BAR 101
From hygiene to social distancing, venue layout to training your team, Tristan Stephenson, Camden Hauge and Jack Stein chat about the new ways of working and ways the hospitality industry is evolving in response to the new norm.
REOPENING VENUE LAYOUT INSPO
Take inspo from Ollie Margan from Maybe Mae as you create a new layout for your venue.
GET TO GRIPS WITH CUSTOMER EXPERIENCE
From social distancing to implementing effective hygiene and safety measures, it’s as important as ever to measure your customer experience. Follow our guide to implementing a digital customer experience survey.
VENUE COMPLIANCE CHECKLIST
With a stronger emphasis on safety and hygiene now present throughout venues, it’s important to make sure your venue is compliant. We teamed up with venue agency HireSpace to create a checklist you can use to make sure your venue is hygiene and safety strong.
TRANSFORMING YOUR BAR
Along with back bar and station design, venue layout is one of the key design features where form and function are both often of equal consideration in bars/restaurants. With restricted capacities being enforced upon licensed establishments the industry is transforming in a way that will require bar owners and managers to become savvier operators. Get a handle on venue layout, capacity and bar ergonomics with tips from industry experts. Plus the importance of guest communication, responsible serving and Hygiene.
From integrating table service to ensuring social distance behind work stations, venue layout has been a challenge for hospitality venues during these times. See what the experts have to say in overcoming these issues and maintaining your venue’s atmosphere.
Understand how to layout your venue to potentially integrate table service while catering to reduced capacity and social distancing.