Tips & Tricks
WORLD CLASS: THE WINNING FORMULA
Have you ever wondered what it is like to be crowned the world’s best bartender? Three previous World Class winners discuss this life-changing experience and reveal their top tips to shake off the competition, as well as the cocktails they can’t get enough of.
essential guide to shaking
Mastering your shaking technique can be a great way to inject a bit of theatre into your cocktail making – guaranteed to wow your customers and enhance your serves. We caught up with some of the biggest names in the bar industry who shared their top tips to get you shaking up a storm in no time.
There is a subtle art to upselling and whether you are behind the bar or working the floor, it is a skill that is definitely worth taking the time to perfect. Paul Martin, respected speaker and expert staff trainer, gives us a handy how-to guide and explains why it is vital to any venue’s profitability.
ESSENTIAL BAR SKILLS: HOW TO HANDLE COMPLAINTS
Do you dread hearing ‘Can I speak to the manager?’ - Well fear no more! We take a look at some common customer complaints and share our top tips on how to resolve them.
ESSENTIAL BAR SKILLS: BAR TOOLS
Having the right equipment to hand makes your job easier and means customers enjoy a faster, more efficient service. So from shakers to stirrers, let’s take a look at the key tools you should have behind the bar.
5 classic whisky cocktails you need to celebrate whisky
Gone are the days when whisky was strictly served neat or on the rocks. Whisky cocktails are making a comeback on menus across the world and it’s time to get involved! World-class bartender and whisky guru, Ali Reynolds, reveals his favourite Scotch serves and discusses why this is one trend you need to try.
WHAT TO ASK WHEN YOUR CUSTOMER DOESN’T KNOW WHAT TO ORDER
Rob Poulter focuses on the right approach and the necessary knowledge you need to make sure your customers come back time and time again.
ESSENTIAL BAR SKILLS: GARNISH
Are your garnishes up to scratch? The creativity and thought that goes into your serve’s garnish can be the difference between unforgettable flair or complete flop.
PERFECTING YOUR SERVICE SKILLS
Whether you are behind the bar or out on the floor, learning the art of great service is the key to providing the ultimate experience to your customer.
HOW TO MAKE IT: OLD FASHIONED
Thomas Aske from The Fluid Movement reveals how he makes his Old Fashioned stand out amongst the crowd.
ESSENTIAL BAR SKILLS: SPEED AND EFFICIENCY
Working in a bar is fast paced, so how do we ensure that fast service does not compromise serving the perfect drink?
ESSENTIAL BAR SKILLS: OPENING PROCEDURES
We outline the ultimate tips and tricks to ensure you start and end every shift on top form.