TOOLS FOR REOPENING
Discover the tools, guidance and advice every bar owner or manager needs for a successful re-opening. From the latest on safety & hygiene to budgeting advice, tips on managing a team during difficult times and getting up to speed with digital tools and systems to support your business in the new reality.
SAFETY & HYGIENE
TOP 10 HEALTH AND SAFETY TIPS
From contactless payments and re-imagining your menu, to reducing crowds and queues. Get our top 10 health and safety tips.
BUILDING GUEST CONFIDENCE
AN EXPERT GUIDE TO BUILDING GUEST CONFIDENCE
Anna Sebastian and Ollie Margan discuss practical steps your team can make to put guests at ease, tips on to keeping culture alive and the importance of clear communication to keep everyone safe.
HOW TO STAND OUT WITH AMAZING CUSTOMER SERVICE
Whether your venue is big or small, independent or chain, Sean Finter shares his foolproof plan on how to design, develop and sustain great customer service.
BAR CHAT: HOW TO INCREASE PROFITS AND IMPRESS CUSTOMERS
In this episode Director of Bars at The Savoy, Declan Mc Gurk and Founder of Barmetrix, Sean Finter chat to host Tristan Stephenson about the link between venue profitability and customer satisfaction. Tune in now to discover the changes you can start implementing today!
DIGITIZING YOUR BAR
HOW TO ENGAGE WITH CUSTOMERS ONLINE
In this masterclass, join Global Cocktailian Lauren Mote and special guests Julian Short and Gemma Duff as they share ways to maximise your online presence now.
Whether it is having a great website, creating video content or engaging your audience through social media there are many cost effective ways of marketing your venue and making sure you show up in potential customers feeds!
PICTURE PERFECT: SHOOTING COCKTAILS
Sharing your cocktails on social media is no longer just a vanity project, it’s a tangible way of raising our profiles, attracting more through the door and helping the bottom line. We talked to professional drinks photographer, Rob Lawson, on the best ways to capture drinks when you’re limited to a phone.
BITESIZE SESSIONS: SOCIAL MEDIA BASICS
Getting the basics right is essential for your business' social media profile. Influencer Natalie Migliarini founder of Beautiful Booze shares her simple social media hacks to get you started.
CREATING YOUR MENU
We're talking all things food, flavour and perfect pairings! From teaming the right spirits with meals, to advice from world-renowned flavour pros and how to create amazing moments with food and cocktails.
HOW TO CRAFT THE PERFECT MENU
About 1 in 3 guests make their drink choice based on the menu – so make sure yours is working for you! Join our webinar with expert Diageo Bar Academy trainers, Matt Guest and Marios Zlatinis, as they take us through the dos and don’ts of menu making, exploring common pitfalls & sharing their recipe for success.
LEADERSHIP & TEAMS
HOW TO MANAGE YOUR STAFF AND BUSINESS IN CHALLENGING TIMES
To help bar managers and staff navigate their way through challenging times, Sean Finter - Founder and CEO of BARMETRIX shares industry advice on leadership in a crisis, best practice for keeping in communication with staff, forecasting budgets, staying agile and adapting to evolving circumstances.
BAR CHAT: HOW TO NURTURE HAPPY & SUCCESSFUL TEAMS
Join Anna Sebastian, Bar Manager at the Artesian and Sean Finter, Founder of Barmetrix, as they explore the many ways you can nurture a happy and successful team.
In an industry with an astronomical failure rate there is always much debate as to why. Lists are produced with the “Top 10 Reasons” and often the most important reason doesn’t show up on that list. A critical constraint is the strength of their shift supervisors; the “Field Generals”.
BAR STORIES: KEEPING YOUR HEAD AS A MANAGER
Tristan Stephenson & Evan Stroeve catch up on Instagram LIVE on how to keep your head as a bar manager when all isn’t going well.
BAR STORIES: HOW TO BE A GREAT BOSS
Tim Philips & Anna Sebastian catch up on Instagram LIVE from opposite sides of the world! Discussing what it means to be a great boss at this challenging time.
MASTERCLASS: INDUSTRY AFTER HOURS
In this Masterclass session, join Global Cocktailian Lauren Mote, Global Gastronomer Mark Moriarty and special guests, sharing their top tips and advice on how to achieve a more sustainable lifestyle.
MASTERCLASS: HOME GROWN INGREDIENTS & FLAVOURS
It’s becoming increasingly important to know where your food and drink come from and what better way than to grow it yourself. From menus inspired by the seasons to greater control of freshness, Mark Moriarty and James Fowler explore the benefits of growing your own.
BAR STORIES: WELLBEING
Tristan Stephenson and Camille Vidal chat all things wellbeing in our first episode of Bar Stories, LIVE on Instagram.
BAR STORIES: NUTRITION 101
Chef Mark Moriarty & Nutritionist Kirsten Brooks chat about ways to keep your nutrition in check over the next few weeks, including lots of delish meal ideas.
STRETCHING THE BAR
Day to day life as a bar professional can be tough on your body so it’s important to stay healthy and look after your wellbeing. Bar professional and wellbeing expert Camille Vidal gives simple tips and stretches that be easily incorporated into any routine.
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