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SAFETY & HYGIENE

Hygiene and safety standards will be the defining factor in how a venue will look and operate when it comes time to re-open.

TOP 10 HEALTH AND SAFETY TIPS

From contactless payments and re-imagining your menu, to reducing crowds and queues. Get our top 10 health and safety tips to prepare for your re-opening.


RESPONSIBLE SERVING

Bar Clips

Responsible service of alcohol is a key consideration when delivering exceptional customer service. In this episode of Bar Clips, Matt Guest guides us through the topic and helps to dispel some common myths.

  • RESPONSIBLE SERVING

    RESPONSIBLE SERVING

    Responsible serving is about creating memorable experiences for consumers, spotting signs of excessive drinking and acting professionally and responsibly at all times.

  • PRACTICING LIKE A PRO

    PRACTICING LIKE A PRO

    Creating a fun, vibrant yet safe space for guests should be top of every bar’s agenda. We delve into the finer details of responsible serving, how to spot the signs of intoxication.

  • BUSTING MYTHS ABOUT ALCOHOL

    BUSTING MYTHS ABOUT ALCOHOL

    Delivering a memorable customer experience is an important part of being a member of the bar staff and this includes spotting the signs of excessive drinking.

E-LEARNING

It’s the role of a bar professional to ensure that customers are safe when in their venue and can enjoy the experience responsibly. In this course, you’ll gain important information and interactive guidance on how to serve with responsibility. From the importance of measurement to understanding intoxication, earn your certification now.

Responsible serving checklist

Make sure your team are up to date on the latest responsible serving rules in your venue with this handy Responsible Serving Checklist


TRANSFORMING YOUR BAR

Ensuring the health and wellbeing of employees and guests will be critical not only to the success of a single venue, but the industry as a whole. Please refer to WHO and check local guidelines for further information.

VENUE LAYOUT 101

We all know that the return to service is going to look a little different than before. With the safety of staff and guests at the forefront of reopening, Ollie Margan, owner of Maybe Mae, takes a look at how to transform your venue, from seating plans to the smooth integration of table service.

MEASURE UP: GET TO GRIPS WITH CUSTOMER EXPERIENCE

From social distancing to implementing effective hygiene and safety measures, it’s as important as ever to measure your customer experience. Follow our guide to implementing a digital customer experience survey.


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