
A Guide to Great Customer Service
Perfect your customer service skills with this e-book. Empower your team, handle challenging conversations and improve customer satisfaction in your bar. View or download our quick guide to get started.
Estimated reading time: 10 minutes
Diageo Bar Academy Member Exclusive

Diageo Bar Academy Member Exclusive
Perfect your customer service skills with this e-book. Empower your team, handle challenging conversations and improve customer satisfaction in your bar.
Become a member today and gain access to the ultimate customer service guide.
Created especially for our Diageo Bar Academy members, download your pocket guide giving you advice, tips and tricks to successfully deliver excellent customer service in your bar. Learn from the experts as the industry’s top bartenders and managers share their insights into creating a memorable experience for your guests.
Related Content

Designing Remarkable Guest Experiences
Do you know the key elements of delivering exceptional hospitality? Put your knowledge and understanding of how to create the best guest experience to the test.
Essential Bar Skills: Communication
The art of great hospitality lies in great communication. By mastering both verbal and non-verbal communication, you can deliver truly memorable hospitality and create an environment where guests feel welcome, respected and at ease.
Customer Service
Access a wide range of online courses and resources to enhance your customer service skills and help you create a welcoming and safe space for your guests.