Bartender shaking cocktail shakers


How To Hire And Retain The Best Talent For Your Bar

In this Masterclass session, Hospitality Leadership Coach Madeleine Geach discusses all things recruitment and retention with World Class winner and bar owner Laura Newman. Providing expert tips, this duo provide everything you need to know to ensure you’re able to attract and keep the best talent for your bar. 

Estimated watch time: 1 hour 5 minutes

Enhance your workforce

Covering topics that range from hiring the best and brightest, through to the importance of up-skilling your workforce and how to create a healthy working culture, the Masterclass provides practical help and solutions for anyone working in a bar environment. 

Key Takeaways

  • The importance of making people feel valued 
  • How to create a cost-effective benefits package that helps drive retention  
  • How to use your network when looking for bar staff
  • How to manage interviews so that you get the most out of them 
  • Why creating an engaging orientation is a must 
  • The importance of crafting clear roles and responsibilities  
  • Make people feel valued by creating a healthy working culture 

Masterclass: Building the Bar - How to Hire and Retain Staff


  • 04:36 - 26:25 - Hiring the best and brightest
  • 26:30 - 53:26 - Training your team: Upskilling
  • 53:30 - 1:04:16 - How to retain staff and create a healthy workplace culture

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