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Diageo Bar Academy
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Bartender serving customer in a bar setting holding a cocktail shaker.
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Guest Communication Skills: Quiz

Ready to put your guest vibes to the test? From polite introductions to tricky situations, find out how well you interact with your guests at every level with our quick quiz.

Communication. Is. Everything. From how you chat to guests to how well you handle challenging situations; we challenge you to test your guest communication skills.    

Brush up on your communication skills with our Elevating the Guest Experience eLearning course. Earn a free industry-recognised certificate and bring your communication skills to the next level.  

A bartender needs to know what to say, and when to say it, and this quiz will help you prepare so you get to know the dos and don’ts of talking to guests.

This quiz covers:

  • Handling customer complaints

  • Meeting and greeting like a pro

  • Interacting with guests and giving them a great experience