By becoming more conscious when it comes to providing excellent customer service to those with disabilities, you will elevate your overall venue service. Take this course to master the skill.
This module is designed to help you become a more conscious team member when it comes to dealing with customers affected by disability. It will broaden your understanding of the issues and help make your venue more inclusive and welcoming. The hospitality industry has made great strides in creating better environments for all customers and this course will update you on the correct actions needed when serving customers with additional requirements.
DURATION: 30 minutes
LEVEL OF DIFFICULTY: Intermediate
This course is best completed all at once, but you can always pause, save progress, and pick back up at a different time.
THIS MODULE COVERS:
- Understanding the wellbeing of disabled customers
- Instruction on how to effectively deal with disabled customers
- Creating an inclusive experience
TAKE A SNEAK PREVIEW
WHY TRAIN WITH DIAGEO BAR ACADEMY?
- Industry-recognized certificate of completion
- Interactive learning
- Gain real-life skills to apply on the job
- Knowledge to help you progress in your career