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Diageo Bar Academy
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  2. Online Training and e-Learning
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EXPLORE ALL E-LEARNING COURSES

Whether you're a seasoned bar pro or just starting out in the industry, we're serving up the skills and techniques you need to know to stay at the top of your game.

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The success of every career depends on continuous learning and training — bartending is no exception. At Diageo Bar Academy we have something for every bar professional.

Whether you are just starting out and want to get a firm grasp on the fundamentals or are more established and looking at how to make your serves distinctive, we have it all.

We also know your time is precious, so if you’ve five mins or five hours we have an article, quiz, masterclass or module, designed to suit you.

All created, crafted, hosted and delivered by global industry experts.

Bartender Skills and Techniques

Creativity, mixology experience and extensive knowledge of spirits and cocktails are essential for the success of every bartender. You need to learn as much as you can and experiment with different tools, techniques, and recipes to hone your skills. Here you’ll find all the resources you need to improve your bartending skills. Learn everything from basics like shaking and stirring to using different tools like jiggers.

  •   Cold glass of beer being poured in a bar

    Beer Essentials

    This module will teach you what you need to know about beer, from the basics of brewing, through to styles and flavours.
  • Bartender using lemon garnish to create the perfect red coloured cocktail

    The Perfect Serve with Simple Cocktails

    This module will help you take the first steps into the exciting world of cocktail-making.
  • Diageo Bar Academy Essentials

    Diageo Bar Academy Essentials

    Become a better bartender by developing your knowledge and skills.
  • guinness being poured

    Guinness Essentials

    In this module, you’ll learn how you can serve a beautiful, great quality, great-tasting Guinness, every time.
  • Vaso de whisky con hielo y maridaje de alimentos en una mesa en un entorno de bar.

    Exploring Drinks with Food

    This module reveals how to dovetail your drink offer with food to create better customer experiences.
  • Man in apron holding a gin spirit serve with orange garnish in a large glass with ice and rosemary

    Serve with Spirit

    This module is an essential course if you’re intending to progress as a bar professional.
  • Bartender with tray smiling

    Confidence and Assertiveness

    Explore this module for tips on how to increase your confidence and assertiveness at work and at home.
  • Cocktails in tall glasses with fancy garnish

    Large Format Cocktails 101

    This interactive module will show you how to successfully incorporate large format cocktails at your bar or restaurant to improve efficiency, generate profits, and increase guest satisfaction.

Customer Service

Delivering great customer service goes beyond offering delicious drinks and meals. It involves everything from the moment a customer sets foot in your venue to when they leave. Every touchpoint in between should impress guests and give them a reason to return to your venue. This section provides all the resources you need to deliver stellar customer service and exciting experiences throughout the customer journey. Get started to learn more!

  • Man pouring Spirit into jigger featuring Johnnie Walker Red Label

    Disability Awareness

    This 30-minute course will update you on the correct actions needed when serving customers with additional requirements.
  • Un bartender sonriente sirviendo una cerveza.

    Elevating the Guest Experience

    The right customer experience in your revenue can boost sales and boost customer loyalty. Complete this course to learn how to enhance your guest experience.
  •   Food and Drinks Menu in a bar setting with a customer pointing to an item

    Serving & Recommending With Skill

    This course will help boost sales and increase revenue in your bar.
  • Drink being poured into a clear glass with food and small plates on the table

    Responsible Serving

    This course will help you understanding the importance of measuring drinks correctly and the impact of alcohol.

Bar Management

As a bar manager or bar owner, you’re responsible for everything in your venue, from drinks to employee welfare. You need to know how to manage a great team, make profitable menus, ensure safety and hygiene, market your venue, and run everyday operations. In this section, discover all the resources you need to run and manage a successful bar. Explore everything from team management to digitisation.

  • Manager in the bar setting giving a briefing to the employees

    Leadership and Negotiation

    This Diageo Bar Academy module will help you progress your bar career by giving you a better understanding of leadership.
  • Food and Drinks Menu being presented to a customer in a bar setting

    Selling with Menus

    This module is all about creating great menus to build reputation and attract more customers.
  • Customers holding menus

    Decoding Menus

    Play the Diageo Bar Academy: Decoding Menus game. This game will show you how to craft your menu to improve the speed of service and increase profitability at your bar or restaurant.

Careers, Leadership Skills and Wellbeing

As a bar professional, there are many career paths you can take, such as mixologist, bartender, bar manager, etc. These careers can have unique demands like long working hours, travelling, etc. In some cases, the experience can be overwhelming, so you need to learn how to take care of your well-being. From diet to relationships, this section covers everything on how to lead a successful bar career while looking after yourself to ensure the right balance. Get started!

  • Two bartenders working behind the bar shaking cocktails together

    Communication & Teamwork

    In this course, you’ll learn just how important effective communication really is within your team.
  • Woman standing in a leadership role with two male employees beside her

    Equality & Diversity

    Learn how important equality and diversity really is in this online course.
  •   Woman standing in a bar setting holding a laptop

    Selling Your Personal Brand

    This course will make a significant difference to how your customers and employers perceive you.
  •   Bartender holding a mobile phone in a bar setting

    Timekeeping

    This course will help you prioritise tasks so that you can make the most of your time.
  •   Woman eating a salad and having a break from a busy shift working in a restaurant or bar

    Wellbeing – Live Well, Feel Great

    This course could make the difference between being at your very best and struggling to keep up.

For more tips and guides on growing your career in the bar industry, sign up and become a member of our global community. You can also subscribe to our newsletter so you can never miss anything!