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  2. Masterclass Webinars
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MASTERCLASS WEBINARS

Develop your bar skills with the help of industry experts and leading bartenders.

KEEN TO START?

To access our webinars, you will need to login so you can track your own progress! If you're not already signed up please register today to take advantage.

Drinks Categories

Discover the unique qualities of Gin, Vodka, Tequila, Whisky and more to improve your bar's offerings.

  • Bottle of ketel one vodka on a table surrounded with fresh fruits strawberries and blackberries

    The Experience of Ketel One Vodka

    Ketel One Vodka is a popular pick for making delicious cocktails. Watch this webinar to learn more about Ketel One, its flavour, production, and history.
  •  Johnnie Walker Black Label and 5 highball cocktails

    The Art of the Highball with Johnnie Walker

    Whisky highballs are a must-have in your bar menu. Watch this webinar to learn how to make and serve highballs using Johnnie Walker Black Label.
  • A bottle of Don Julio Tequila beside a Spicy Margarita

    Tasting Tequila with the Experts

    Learn everything you need to know about tequila in this masterclass session with tequila experts Liam Scandrett, Karina Sanchez and Eduardo Gomez.
  • Seedlip Grove 42 with pink backdrop and two cocktails with strawberry garnish

    Complete Guide To Low and No Alcohol Drinks

    Learn all there is to know about low and non-alcoholic drinks, with advice on how to add exciting low-alcoholic choices to your menu in this Masterclass.
  •   Rum cocktails on table with bar tools behind

    Expert Guide To Rum Tasting and Mixing

    Learn more about the distinct types and flavours of rum and how to expertly mix and pair them with certain ingredients in this webinar.
  • Whisky cocktails

    Understand whisky flavour to build a unique cocktail menu

    Take a deep dive into whisky flavour and unlock unique whisky cocktails with Johnnie Walker Global Ambassador, Tim Philips-Johansson.
  • a selection of gin cocktails

    Gin 101 With WSET

    Discover all-things-gin with Lidiyanah Keller, Head Bartender at Singapore bar Atlas, no.16 in the World’s 50 Best Bars 2022, and Denaya Jones-Reid, a Wine and Spirit Education Trust Association (WSET) Educator.
  • Alcohol Free Cocktail Workshop

    Alcohol Free Cocktail Workshop

    Fear not. You can still check out our latest Cocktail Workshop on non-alcoholic cocktails with Mia Kumari.
  • Batched cocktails being poured into bottles

    Batched, on Tap and Canned Cocktails

    Learn how to batch and create your own canned cocktails for your bar and how they can benefit you with this Masterclass webinar.
  • Tumbler glass with zero alcohol orange cocktail with fresh fruits and garnish

    Expert Guide On Low and No Cocktails

    Learn how to create exciting low-ABV and no-sugar cocktail alternatives with expert cocktailian Lauren Mote and award-winning bar owner Ryan Chetiyawardana.
  • Glass of Whisky with ice and rosemary garnish

    Understanding Whisky Taste and Flavour

    Learn about the distinct tastes of whiskey and how to use those tastes to elevate your cocktail and drink selection in this webinar.
  • Beer being poured into a glass

    An Expert Guide To Beer Flavours & Styles

    Learn about the different types of beer and the flavours they best pair best with in this webinar, presented by expert sommeliers Padraig Fox and Ian Colgan.
  • Vodka Cocktail

    VODKA 101: PRODUCTION, TASTING & TRENDS

    Learn the secret to crafting stand-out vodka cocktails for your guests as Dennis Tamse, Global Relationships Director at Nolet Distillery, home of Ketel One, and Eduardo Conde, Venue Manager at El Primo Sanchez, take a deep dive into the iconic spirit’s history, styles, flavours and more.

Bartender Skills

Elevate your cocktail game, master the classics and serve with confidence and style.

  • Barista Skills For Bar Staff

    Barista Skills For Bar Staff

    Watch our live Members Lab on Barista Skills for Bar Staff with our special guest industry experts, Diego Cromzigt and Nicole Battefeld.
  • Cocktail serve with garnish on napkin

    Cocktail Workshop: Savour the Flavour

    Cocktails are a customer favourite and a simple drink for every occasion. Watch this workshop to learn how to make amazing cocktails using scotch, gin and tequila.
  • Bartender serving cocktail on fire

    Advanced Mixology: Tools, Techniques & Trends

    Discover cocktail crafting at home with our free online mixology Masterclass led by renowned bartenders! Sign up now.

Bar Management

Streamline operations and boost efficiency with simple bar management strategies.

  • DRINKS ON A DINING TABLE

    Offering Food At Your Venue

    It’s never been more important to maximise your bottom line, and in this bitesize session Tim Philips explores the benefits of offering food at your bar no matter what type of venue you are.
  •   Glass Jug sitting on table with lemon

    Cocktail Delivery and Takeaway

    Grow your revenue streams and learn how to offer an amazing cocktail takeaway and delivery service through this Webinar.
  • Woman eating a salad taking a break from a long shift

    Lifestyle Tips For Better Industry After Hours

    Learn how to improve your routine after hours to lead a healthier, more sustainable lifestyle with this Diageo Bar Academy webinar.
  • Man and Woman in bar looking and smiling at mobile phone to engage in social media

    How to Engage with Customers Online

    Growing your online presence can enhance your bar’s reputation and brand. Watch this webinar to learn how to engage with customers online.
  •   3 Bartenders in meeting behind bar

    Masterclass Webinar: An Expert Guide to Leading Well

    Being in any leadership role requires certain attributes and skills to build a successful venue. Watch this masterclass to learn how to lead well.
  •  Four people in Restuarant reading drinks and food menus

    How to Design a Profitable Bar Menu

    A good bar menu must impress guests and offer a variety of drinks. Watch this webinar to learn how to optimise your menu and boost profits.
  • Bartender shaking cocktail shakers

    Hire And Retain The Best Talent

    In this Masterclass session, Hospitality Leadership Coach Madeleine Geach discusses all things recruitment and retention with World Class winner and bar owner Laura Newman.
  • Bartender behind bar showing guests the drinks menu

    How to craft the perfect menu and why this is important

    Discover what to do and what not to do in preparing menus, exploring common pitfalls and sharing your recipe for success.

Customer Service

Create memorable experiences, tackle complaints and master the art of upselling.

  •   Bartender greeting a man and women into restaurant setting with a friendly smile

    How to Build Guest Confidence in the Hospitality Industry

    Whether you run a bar, restaurant, or a hotel, it’s vital to make customers feel safe and valued. Learn how to build guest confidence in this masterclass webinar.
  • Man serving a woman a cocktail with a smile behind a bar

    Standing Out with Customer Service

    Learn how to use quality customer service to make your bar stand out and attract more customers in this Diageo Bar Academy webinar.
  • Man making a cocktail behind the bar with orange dust garnish

     Creating Unique Experiences At Your Venue

    Discover how to stand out from the crowd and make your venue unique in this Diageo Bar Academy Masterclass.
  • Man and Woman in bar looking and smiling at mobile phone to engage in social media

    How to Engage with Customers Online

    Growing your online presence can enhance your bar’s reputation and brand. Watch this webinar to learn how to engage with customers online.

Careers and Wellbeing

Navigate a thriving, healthy and sustainable career in the bar industry.

  • Woman eating a salad taking a break from a long shift

    Lifestyle Tips For Better Industry After Hours

    Learn how to improve your routine after hours to lead a healthier, more sustainable lifestyle with this Diageo Bar Academy webinar.
  • Bartender shaking cocktail shakers

    Hire And Retain The Best Talent

    In this Masterclass session, Hospitality Leadership Coach Madeleine Geach discusses all things recruitment and retention with World Class winner and bar owner Laura Newman.
  • Bartending garnishing a cocktail

    How To Excel In Your Career

    Watch our masterclass webinar for expert guidance on how to progress fast as a bartender.  

Trends and Innovations

Stay one step ahead with the latest bar trends and innovative industry practices.

  • 2023 Treat Trends Give Your Guests a Sweet Experience

    Treat Trends Give Your Guests a Sweet Experience

    Don’t miss Laura Newman and Julian Short's expert advice in this Masterclass session on enhancing your guest experiences with indulgent cocktails, all whilst increasing your profit. 
  •  Shannon Mustipher Holding a cocktail

    The Future of Drinks

    Explore how industry experts believe drinks and bartending will change over the next ten years in this live panel webinar.

Sustainability

Implement eco-friendly, cost-efficient practices for a greener bar environment.

  • Thumbnail of the downloadable resource

    Home-Grown Ingredients and Flavours

    Offering fresh menu items to guests can give your venue a competitive edge. Watch this webinar to understand the benefits of home-grown ingredients and flavours.
  • Wooden Recycling sign on green grass

    Sustainable Ways to Make Your Bar Thrive

    Sustainability experts Bob Gordon and Renato Tonelli share sustainability initiatives to help improve your bar.

Menus and Flavours

Enhance your menus with tantalising flavours and engaging presentation.

  • DRINKS ON A DINING TABLE

    Offering Food At Your Venue

    It’s never been more important to maximise your bottom line, and in this bitesize session Tim Philips explores the benefits of offering food at your bar no matter what type of venue you are.
  • Food And Drink Pairings

    How to Create Food and Drink Pairings

    Learn how to create food and drink pairings in your bar and create amazing customer experiences. Get tips from the experts and sign up to our live Masterclass today.
  • as selection of chocolate based cocktails

    Dessert Cocktails: Give your guests a sweet experience

    Check out our latest Masterclass session for tips on how to fit the top treat trends of 2023 into your menu!
  • Whisky cocktails

    Understand whisky flavour to build a unique cocktail menu

    Take a deep dive into whisky flavour and unlock unique whisky cocktails with Johnnie Walker Global Ambassador, Tim Philips-Johansson.
  • Bartender behind bar showing guests the drinks menu

    How to craft the perfect menu and why this is important

    Discover what to do and what not to do in preparing menus, exploring common pitfalls and sharing your recipe for success.
  • People cheers at table with drinks in hand and small plates on the table in restaurant

    Impress Your Guests with Cocktail & Food Pairings

    Guests are always looking for unique and exciting dining experiences. Seize this opportunity by learning how to offer the perfect spirits and food pairings in this webinar.
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