Making the Most of Online Bar Reservations to Grow Your Venue
Online reservations are commonplace in hospitality, but bars have been slow to adopt. In this Bitesize Session discover insightful tips for harnessing the power of online bar reservations.
Authors: Terry Cashman, Drinks Strategist, Sweet&Chilli; Veronica Di Pietrantonio, Bar Director, Viajante Bar
Estimated watch time: 21 minutes
Top Tip: Before watching this session, check out our previous Bitesize Session: The Digital Future - Reservations, Menus & Orders. This session offers lots of information on getting started, and it will give you a broader knowledge of digitisation.
Watch Now: Making the Most of Online Bar Reservations to Grow Your Venue
Enjoy the full session or navigate to sections most relevant:
01:40 - Why move to online reservations?
02:21 - What are the long-term benefits of online reservations?
04:39 - How does a top bar use online reservations to manage flow?
06:33 - Best online reservation platform for bars
08:27 - Setting up an online reservations system
11:54 - How a top bar uses an online reservation system to maximise profit
13:44 - Using online reservation analytics
15:00 - Managing customer data
17:51 - How to take your online reservations system to the next level
20:05 - Session Summary
Key Takeaways
More and more venues are embracing technology as this has become the norm in managing bookings
Taking booking online supports customer visibility and reach, allowing you to grow your customer numbers
Online reservations give insights into how busy your venue will be, making planning easy for your team
Consider your budget and engage your team when selecting the ideal booking system for your venue
Make the booking process simple and seamless to improve the guest experience
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