Training
Elevating the Guest Experience
In this course, you will learn essential skills to elevate the guest experience and make them feel comfortable and valued throughout their visit to your venue.
In this course, learn the essential skills and tips for making customers feel comfortable and valued throughout their visit to your venue. This course covers everything from serving amazing drinks to treating guests to great hospitality while making every touchpoint a memorable moment for them. This course is suitable for both new bartenders striving to enhance their basic bar skills, as well as experienced bartenders looking to improve their skillset or refresh their knowledge.
DURATION: 20 minutes
LEVEL OF DIFFICULTY: Intermediate
This course is best completed all at once, but you can always pause, save progress, and pick back up at a different time.
This Module Covers:
- Creating great-tasting drinks
- Elevating every drink through glassware and presentation
- Treating guests to great hospitality
- Delivering personal recommendations for each guest
TAKE A SNEAK PREVIEW
WHY TRAIN WITH DIAGEO BAR ACADEMY?
- Industry-recognized certificate of completion
- Interactive learning
- Gain real-life skills to apply on the job
- Knowledge to help you progress in your career