BAR CHAT - PODCAST
Join host, world class bartender Tristan Stephenson, as he chats to industry experts and leading bartenders from around the world.
Tune in from anywhere and make Bar Chat your go-to for the latest industry trends and inspiration. Whether you’re managing a team, working behind the bar or serving guests, expect a range of topics and conversations to help you raise the bar and stay connected.
Any opinions or views expressed in this podcast are the guest’s own and do not represent those of Diageo.
Bar Chat Trailer
Get a flavour of the different episodes available on Bar Chat by listening to our trailer!
EPISODE #46: BRAVE BARTENDING: BECOMING A WORLD CLASS WINNER WITH JAMES GRANT
In this episode of Bar Chat, Tristan chats to bartender and 2021 Diageo World Class Global Winner JamesGrant. James shares the realities of his career before (and after) World Class success, the cocktail he is most proud of and where he has found purpose and challenged himself over the years.
EPISODE #45: LICENSED TO DISTILL: SHAKEN AND STIRRED WITH JABIN TROTH
Learn from Jabin Troth, founder of Licensed to Distill, as he shares the secrets to developing increasing following, how to improve your bar's social content, and some important learnings for the industry as it transitions into this new year.
EPISODE #44: BREAKING THE BIAS IN HOSPITALITY
Interested in creating opportunities and diversity in your bar? On International Women’s Day, Tristan sat down with Shannon Mustipher and Alexis Brown to discuss how they develop inclusive spaces and the programs they run for marginalised communities.
EPISODE #43: DIFFUSING THE BAR: TIPS FROM A HOSTAGE NEGOTIATOR TO CALM DIFFICULT CUSTOMERS
Want to stop trouble in your bar before it begins? On this special Bar Chat episode, find out how to assess state of minds and effect change using just your language with Martin Richards, Hostage and Crisis Management Specialist.
EPISODE #42: TAKE CARE! WELLNESS TIPS FROM BAR INDUSTRY EXPERTS
Constantly on the go and not sure how to take care of yourself? Learn from experts in the field of wellness to give you techniques to manage stress, adapt to change, and nurture the hospitality teams you work and manage.
EPISODE #41: TALES FROM THE WORLD'S BEST BAR: MARTINIS AND SUCCESS
Want to be known as a bartender with style? Join Tristan as he sits down with The Connaught’s Ago Perrone as he discusses his career, his use of flair bartending, and how building your personal brand can bring success in your career.
EPISODE #40: MASTER THE ART OF LISTENING TO CUSTOMERS
What is the thinking behind choosing a quality wine or spirits? How do you build palate and tasting knowledge from the ground up? Former on-trade manager, sommelier and now bonafide drinks specialist Dawn Davies chats to Tristan around her career so far and role as a buyer, focusing in on what makes the drinks trade so interesting to work in, and how she identifies great wines and spirits.
EPISODE #39: COCKTAIL CHAMPIONS: BECOMING THE WORLD'S 50 BEST BARS WITH MARK SANSOM
Ever wanted to know what makes a bar great? How does a bar distinguish itself? Join Mark Sansom as he discusses with Tristan the importance of the World’s 50 Best Bars competition, the process of ranking, and what your venue can learn from the top bars across the world.
EPISODE #38: INTO THE WOODS: FORAGING INGREDIENTS FOR YOUR BAR
Not all your bar ingredients need to come in packaging. Join Tristan as he talks with World Class Bartender Australia Evan Stroeve and Totally Wild's James Wood as they discuss seasonal ingredients, how to source them, and how to use them in your cocktails.
EPISODE #37: FOOD AND DRINK: THE ULTIMATE COMBINATION
Discover the rich realms of taste and flavour with On the Backbar and Gastronomer Lifestyle's Christopher Menning as he chats to Tristan about his experience of food and drink combinations, including the importance of culture, textures in drinks and enhancing flavours when combining food and drink.
EPISODE #36: MINDFULNESS AND BUILDING RESILIENCE
In this unique episode of Bar Chat, join Tristan as he discusses the idea of wellness with Andrew Johnson. Founder of Working Mindfully and the world’s first mindfulness app, Andrew takes us through what mindfulness is, how it can help those in the bar industry, and the benefits it can have on your health and career.
EPISODE #35: INTRODUCING SWEET AND PREDICTING ITS FUTURE
In this week’s episode of Bar Chat, Tristan converses with Dr Morgaine Gaye and Darren Hogarty to find out how sweetness and indulgent flavours can influence how we eat and drink. Discover why sometimes things can taste a little too sweet, how to create the perfect sweet cocktails, and what sweet trends you should be looking out for in the drinks industry.
EPISODE #34: CREATING LOW & NO LIQUIDS
Delve into the exciting world of low and no alcoholic liquids as bartender Alex Jump and Guinness’s 0.0 specialist John Leahy share with Tristan their expertise on this area. Discover how a low and no alcohol liquid is made, to how flavour and textures are developed to replace conventional spirits and beers.
EPISODE #33: HIGHLIGHTS PART TWO - DRINKSPIRATION
Tristan looks at some of the best bits from “geeky” drinkspiration related episodes including conversations with James Hoffmann and Timon Kaufmann on “Coffee and Cocktails”, Ryan Chetiyawardana and Grace Ramirez as they discuss “New Flavours and Emerging Trends”, as well as and the sensations of low and no alcohol with Claire Warner and Barrie Wilson.
EPISODE #32: CUSTOMER SERVICE AND THE POWER OF BEING HEARD
Steve Martin, award-winning author and behavioural scientist chats to Tristan about techniques for being heard and enhancing customer communication and experience. Whether behind the bar, serving tables or greeting customers, pick up tools to affect the behaviour of others and how to put them into practice in a bar or restaurant environment.
EPISODE #31: BAR TOOLS EXPLAINED WITH GREG BOEHM
Hear from Greg Boehm, owner of Cocktail Kingdom about the wonderful world of bar tools. In this episode, Tristan chats to Greg about how different bar tools are made, the impact this can have on a serve and what to look out for when buying your own bar tools.
EPISODE #30: BATCHING AND BOTTLING WITH NOEL AND MAX VENNING
In this episode, host Tristan chats to bar owners Noel and Max Venning as they share tips for good fermentation, the benefits of batching and bottling and their thoughts on the future of cocktail delivery. Tune in now!
EPISODE #25: NEW CUSTOMER EXPERIENCES AND BEHAVIOURS
Fabrice Limon and Pasan Wijesena share their perspectives and experiences of seeing customer behaviours and experiences evolve and change over the year, as well as insight into what the future holds.
EPISODE #22: THE FUTURE OF WOMEN IN THE INDUSTRY
On this exclusive episode for International Women’s Day, guest host Lauren Mote, is joined by a global panel of guests discussing diversity in the industry, how it is progressing around the world and hopes for greater diversity moving forward.
EPISODE #21: GOING Through the archives with Joanne McKerchar
Joanne is a Senior Archivist at the Diageo Archive in Scotland. The archive contains a wealth of historical literature, accounts, advertising and personal notes relating to Diageo’s range of brands.
EPISODE #19: BEHIND THE LIQUID HIGHLIGHTS
Spirits knowledge is a must for any bar professional and in this episode of Bar Chat host Tristan Stephenson looks back at the best bits from episodes discussing Rum, Beer, Gin, Tequila and Whisky. Guests include experts Dave Broom, Jake Burger and Eduardo Gomez.
EPISODE #18: CAREERS IN THE INDUSTRY
Global Cocktailian Lauren Mote and World Class bartender Grant Sceney share their career paths and the challenges and highlights they have experienced so far. Whether you're looking for a new career in the industry or hoping to develop in your current role, this episode is for you.
EPISODE #11: How to Nurture Happy and Successful Teams
Join Anna Sebastian, Bar Manager at the Artesian and Sean Finter, Founder of Barmetrix, as they explore the many ways you can nurture a happy and successful team.
EPISODE #6: HOW TO INCREASE PROFITS & IMPRESS CUSTOMERS
Director of Bars at The Savoy, Declan Mc Gurk and Founder of Barmetrix, Sean Finter chat to host Tristan Stephenson about the link between venue profitability and customer satisfaction.