Leadership & Negotiation

Build your knowledge of leadership concepts, add value as a team member, learn to negotiate fairly and discover what makes great leadership. This section is designed to improve your understanding and help you apply techniques for negotiation and conflict management to real situations. Progress in your bar career and get a certificate once you have completed the course.

This module covers:

• Characteristics and competencies
• Leadership styles
• Negotiation
• Conflict management

Take the Diageo Bar Academy module and get your certificate.

Duration: 40 minutes

Level of Difficulty: Advanced