CREATE MEMORABLE EXPERIENCES FOR YOUR GUESTS OR CUSTOMERS WITH THESE RESOURCES ON RESPONSIBLE SERVING.
Responsible serving is all about creating memorable experiences for consumers, spotting signs of excessive drinking and acting professionally and responsibly at all times.
PRACTICING LIKE A PRO
Creating a fun, vibrant yet safe space for guests should be top of every bar’s agenda. Learn how to spot the signs of intoxication and promote responsible serving in your bar, as we delve into the finer details of responsible serving,
WHY IS IT SO IMPORTANT?
It is important to be aware about both the negative and positive effects of alcohol, and about how our bodies process alcohol, so that you have a better understanding of your customers drinking choices and when to advise them not to drink.
Delivering this level of customer service will lead to:
- Improved customer relations.
- Reduced liability exposure for your bar.
- Enhanced business where you are in control of the liquids you work with and use them appropriately.
It’s the role of a bar professional to ensure that customers are safe when in their venue and can enjoy the experience responsibly. In this course from Diageo Bar Academy, you’ll gain important information and interactive guidance on how to serve with responsibility and to help customers enjoy themselves safely in your venue. From the importance of measurement to understanding intoxication, earn your certification now.
Make sure your team are up to date on the latest responsible serving rules in your venue with this handy Responsible Serving Checklist.
TIPS FOR THE NO / LOW ALCOHOL TREND
Single-or zero-unit alternatives are a great way to expand drink options.